Customer Service Representative - State Farm Agent Team Member
Full Time • Portland, OR
ROLE DESCRIPTION:
Larry Rodman's State Farm Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a customer service representative with our agency, your attention to detail, dedication to client needs, and ability to build relationships with customers will allow you to grow as an insurance professional. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We are looking forward to growing together and achieving personal and agency goals with you leading our customer interactions!
RESPONSIBILITIES:
Larry Rodman's State Farm Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a customer service representative with our agency, your attention to detail, dedication to client needs, and ability to build relationships with customers will allow you to grow as an insurance professional. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We are looking forward to growing together and achieving personal and agency goals with you leading our customer interactions!
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use clear and concise communication skills to effectively grow relationships with customers
QUALIFICATIONS:
- Dedicated to customer service
- Ability to communicate clearly
- Interested in marketing products and services based on customer needs
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Health benefits
- Profit sharing
- Growth potential/Opportunity for advancement within my office
Compensation: $40,000.00 - $55,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Larry Rodman - State Farm Agent may be the right fit for you!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in SW Portland.
- Our office is open 9:00 AM - 5:00 PM.
- We currently have 5 team members at our agency.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, Golden Triangle, and Bronze Tablet
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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